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67% of app users prefer self help support over contacting your support staff.

Is your help center doing the job?

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THE IDEAL COMPANION TO YOUR CURRENT HELPDESK

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67% OF APP USERS PREFER SELF HELP SUPPORT

According to a Zendesk study, most users don’t want to call (or email) for support, they want to find their answer on their own, right now.

You need to make sure your self help support is really doing the job.

IS YOU HELP CENTER REALLY HELPING YOUR USERS?

Most app owners have no idea if their knowledge base is efficient or not. Do you?

Support Hero’s mission is to help you measure the effectiveness of your self help content so you can improve it over time.

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LEARN WHAT’S WORKING AND NOT WORKING WITH YOUR SUPPORT CONTENT

Know exactly what your users search for, what they need help with, and make sure you have the support content that matches their request.

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