Bring your support center in your app, with powerful search and analytics.

AWESOME SAAS DEALS. ONLY TODAY.

50% off for 6 months after the free trial.

Get Support Hero for Free. Set up in minutes.
No credit card required.

THE IDEAL COMPANION TO YOUR CURRENT HELPDESK, INTERCOM INCLUDED.

Connect your existing knowledge base to Support Hero and start
gathering helpful insights in a matter of minutes.

See our integrations

You will be in good company

“Often, creating support documentation feels like writing a bunch of how-to’s, throwing them at the wall, and hoping that they stick. I’m so glad that SupportHero gives me a way to measure what sticks. 30% of customer questions are consistently answered by our documentation now, and we can identify exactly where we can improve.”

Eric Fung Marketing Engineer at Kissmetrics

“We’ve tried almost all support knowledge base products on the market, none came close to what Support Hero is offering. Beyond (beautifully executed) full in-app support, the insights are incredibly useful: 2 months after implementing Support Hero, we cut our volume of inbound support tickets by 50%. No other tool on the market will give you that!”

Kristell Cormarie VP Customer Support at Agorapulse

“I have to say that I have always been very skeptic about help desk support, but Support Hero is very straightforward and intuitive. The time spent on the support emails has been reduced by the 50%, which is amazing!

Francesca Castaldi Panel Manager at WhatUsersDo

67% OF APP USERS PREFER SELF HELP SUPPORT

According to a Zendesk study, most users don’t want to call (or email) for support, they want to find their answer on their own, right now.

You need to make sure your self help support is really doing the job.

IS YOUR HELP CENTER REALLY HELPING YOUR USERS?

Most app owners have no idea if their knowledge base is efficient or not. Do you?

Support Hero’s mission is to help you measure the effectiveness of your self help content so you can improve it over time.

See how it works

LEARN WHAT’S WORKING AND NOT WORKING WITH YOUR SUPPORT CONTENT

Know exactly what your users search for, what they need help with, and make sure you have the support content that matches their request.

Check our features