Connect your favorite tools

Connect your favorite tools and start gathering helpful insights in a matter of minutes.

Majors helpdesk

Connect your existing knowledge base to Support Hero and start gathering helpful insights in a matter of minutes.

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Intercom

Support Hero works hand-in-hand with Intercom We don’t replace it! Support Hero helps you better understand how your self help knowledge base is performing and improve it over time. Record what your users are searching for and what content they’re reading and send this information to Intercom in one ticket.

Read more about intercom integration

Salesforce

Yes, we do have a Salesforce integration directly in Support Hero. Enter your credentials and all the incoming tickets will be forwarded to Salesforce to be handled by your support team.

Segment

Record what your users are searching for and what content they’re reading and send this information to Segment . You’ll get the whole picture in one fetch.

Zendesk Chat (formely Zopim)

By enabling Zendesk Chat integration, you’ll be able to define a Chat step in your contact form to open your Zopim chat window after a given sequence of answers instead of asking your users to send a ticket.

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