Support Hero enables SaaS businesses to excel in Customer Experience

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  • Growth

    Growing SAAS businesses onboard new customers every day. Support Hero can help solve onboarding challenges by providing a Knowledge Management System that gives customers the help they need.

  • Complexity

    Have you ever gotten frustrated when using technology unrelated to your SAAS offering? Tasks that should be so simple to perform, but end up causing headaches and frustration? Support hero is simple to use! Let us help you get set up and rolling in no time.

  • Focus

    As a SAAS business, your focus should be on the things that matter to your business: Customer growth, product refinement, customer experience. Allow Support Hero to give you your focus back by providing a sophisticated Knowledge Management System that your customers will love.

  • Customer Needs

    Do you know what your customer’s are looking for when they seek help or assistance? It’s difficult to find this information out. Support Hero tracks every article view, every search, and reactions from your customers. This information is available to help refine your Knowledge Managements System as well as your product and processes. Let us show you how!